Because we are a very small operation, orders ship within 7 days of purchase.
INTERNATIONAL: Customs and import duties may be applied to deliveries when your order reaches its destination
WE ARE NOT RESPONSIBLE FOR THESE FEES.
Custom made pieces will ship within 5 to 6 weeks after payment is made.
PLEASE MAKE SURE TO CHECK THE TRACKING INFORMATION BEFORE EMAILING ABOUT THE LOCATION OF YOUR PACKAGE
We do not accept returns or exchanges on any of our items. If an item arrives damaged please email photos and we will plan for a replacement.
An additional shipping charge may apply when dealing with an exchange.
For further questions regarding shipping/returns/exchanges please email: firstname.lastname@example.org
PLEASE BE RESPECTFUL WHEN EMAILING ABOUT ORDERS. WE ARE REAL PEOPLE WHO WANT TO HAPPILY RESOLVE SHIPPING ISSUES.
CUSTOM-MADE FAQ & INFORMATION
Commissions are always welcome! We’d love to have a talk about what you want and create the perfect style for you.